HomeCase StudiesSKCOMART Multi-Vendor B2B & B2C Marketplace
Digital CommerceB2B & B2C Multi-Vendor Commerce•5 Months

SKCOMART Multi-Vendor B2B & B2C Marketplace

Enterprise multi-vendor platform featuring automated seller onboarding, escrow payment split, tiered wholesale pricing, and automated delivery tracking.

Client: SKCOMART Global•Enterprise Demonstration Solution
Active Vendors
350+
Self-serve Onboarding
Monthly Gross Volume
$1.4M+
4.2x Growth
Commission Payout
Automated
Zero Manual Spreadsheets
https://smartedgebangladesh.com/case-studies/skcomart-multi-vendor-marketplaceLive Production Delivery
SKCOMART Multi-Vendor B2B & B2C Marketplace - Enterprise Architecture Showcase by SmartEdge Bangladesh

Project Overview

SKCOMART needed a robust enterprise marketplace where independent vendors could upload thousands of products, manage their own fulfillment, and receive automated payout disbursements after deducting platform commissions.

THE BUSINESS CHALLENGE

Complex Vendor Settlement, Disputed Returns & Split Shipping Orders

Marketplace success relies on vendor trust and buyer protection. The platform needed automated verification workflows, payout thresholds, and dispute mediation dashboards.

Customers ordering from multiple vendors in a single cart requiring intelligent multi-courier package splitting.
Holding funds in escrow until buyer confirmation to prevent vendor fraud.
Managing product attributes, variations, and catalog approvals across hundreds of unstandardized sellers.
THE SMARTEDGE SOLUTION

Multi-Tenant Vendor Architecture with Automated Commission Settlement

Next.js App Router frontend with a NestJS backend running on PostgreSQL, Redis, and BullMQ queue processing for asynchronous payout ledger reconciliations.

Automated cart split breaking down orders into vendor-specific fulfillment packages with separate tracking IDs.
Automated vendor commission calculation with configurable tier percentage and escrow clearance periods.
Comprehensive vendor analytics showing revenue velocity, top return reasons, and customer satisfaction scores.

System Architecture & Interface Previews

Vendor Operations & Financial Center - SKCOMART Multi-Vendor B2B & B2C Marketplace Architecture Interface
Interface Component 01

Vendor Operations & Financial Center

Individual seller dashboard for inventory sync, shipment generation, and automated wallet withdrawals.
Multi-Origin Checkout Cart - SKCOMART Multi-Vendor B2B & B2C Marketplace Architecture Interface
Interface Component 02

Multi-Origin Checkout Cart

Splits items by seller with independent shipping rates and estimated delivery windows.
Super-Admin Marketplace Governance - SKCOMART Multi-Vendor B2B & B2C Marketplace Architecture Interface
Interface Component 03

Super-Admin Marketplace Governance

Global platform overview monitoring GMV, commission revenues, seller verifications, and disputes.

Execution Sprints & Methodology

01

Marketplace Mechanics Architecture

Designed commission hierarchies, escrow retention rules, and vendor payout workflows.

02

Vendor Portal Engineering

Built an intuitive seller dashboard with bulk Excel product upload and barcode generation.

03

Split-Cart Fulfillment Engine

Engineered the checkout handler that coordinates multiple shipping origins for a single customer transaction.

04

Escrow & Banking Gateways

Integrated payment gateways with automatic vendor wallet credits upon successful delivery receipt.

05

Beta Launch with 50 Pilot Sellers

Refined the onboarding pipeline and dispute management processes.

MEASURABLE BUSINESS IMPACT

Verified Project Outcomes

350+ Vetted Sellers

Automated KYC onboarding reduced seller activation time from 5 days to 20 minutes.

100% Automated Escrow

Zero financial disputes regarding commission cuts or courier shipping fee deductions.

3.2x Platform Growth

Architecture smoothly supported scaling to over 15,000 monthly transactions.

Technologies Deployed in This Solution

Next.jsTypeScriptNestJSPostgreSQLRedisStripe ConnectTailwind CSSAWS S3

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