Privacy Policy

Last Updated: October 30, 2026 • SmartEdge Bangladesh Ltd.

At SmartEdge Bangladesh Ltd. ("SmartEdge", "we", "our", or "us"), we are committed to protecting the privacy and security of the personal and business information entrusted to us by our clients, website visitors, and partners.

1. Information We Collect

When you visit our website, submit a project inquiry, or contact us through digital channels, we collect information necessary to evaluate your requirements and communicate effectively:

  • Contact Details: Full name, corporate email address, telephone/WhatsApp number.
  • Company Information: Organization name, current website URL, country of operation.
  • Project Specifications: Technical scope descriptions, estimated budget range, target delivery timelines.
  • Technical Diagnostics: IP address, browser user-agent, operating system for fraud and spam prevention.

2. How We Use Your Information

We process collected information solely for legitimate enterprise software delivery purposes:

  • Reviewing architectural feasibility and drafting project proposals.
  • Responding to customer inquiries and scheduling technical discovery consultations.
  • Delivering automated inquiry receipts and administrative notifications.
  • Protecting our digital infrastructure against spam, abuse, and automated bot attacks.

3. Data Confidentiality & Non-Disclosure

We treat all client project descriptions, architecture designs, source code, and business models as strictly confidential trade secrets. We never sell, rent, or lease your information to third-party marketing brokers.

4. Enterprise AI Data Governance

For clients utilizing our AI Integration and automation services, all data processing utilizes commercial zero-data-retention API agreements. Your proprietary business data, customer records, and internal documents are never ingested into public foundation models.

5. Contact Information

For inquiries regarding our data handling practices or to request data removal, please contact our Data Governance Officer at:

SmartEdge Bangladesh Ltd.
Email: info@smartedgebangladesh.com
Telephone: +8801743589784
Address: 1294 Rokeya Sharani, Mirpur-10, Dhaka-1216, Next to Metro Pillar No. 267, Dhaka, Bangladesh 1216.